KHON2: Phone service resumes for TheHandi-Van, TheBus

(Source: KHON2)

December 4, 2018

HONOLULU (KHON2) – After several days of technical difficulties, the telephone system for TheHandi-Van is back up and running.

However, the phone system for TheBus, while operational, isn’t quite back to normal.

In a statement, the city said:

“Call volumes are still high, but declining from Tuesday’s level. The main Customer Service phone number for TheBus (848-5555) is still not working, but a recording is informing callers to use 768-9880 instead. To access the HEA System by voice phone, customers may call 852-6000.

Technical difficulties for both began late Monday, which impacted the scheduling of TheHandi-Van appointments.

The city’s Department of Information Technology and Oahu Transit Services information technology staff worked to resolve the problem as quickly as possible.

Via: KHON2

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: